Reference

What You Agree to When You Use n3on

These terms set out the rules that apply to your account, your deposits, and your access to our lobby. Access depends on your local law and eligible regions — read these terms before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredSubject to local lawUpdates notified via account
n3on What You Agree to When You Use n3on
HOW WE OPERATE

How n3on Handles Your Account and Data

We keep your account data only as long as it is needed for the purpose it was collected — transaction records are retained as required by applicable financial rules, and you can request a summary of what we hold at any time through account support. Deposits and withdrawals via bKash, Nagad, and Rocket are processed over encrypted connections, and your wallet details are never stored in plain text on our systems. If you believe your account has been accessed without your permission, contact us immediately so we can suspend access and investigate.

Data Retention

We hold your account and transaction data only as long as required. You can request a copy or ask what we store by contacting support through your account.

Payment Security

All bKash, Nagad, and Rocket transactions run over encrypted channels. Wallet credentials are never stored in readable form on our servers.

Account Access

If you suspect unauthorised access, report it through live chat immediately. We can suspend your account while we investigate and protect your balance.

Term Change Requests

To dispute a term or request a change to how your account is managed, submit a written request via email support. We will respond within one business day.

TERMS CONTACT

Reach Us About These Terms

If any clause is unclear or you want to raise a concern about how these terms apply to your account, our support team can help. You can reach us through the channels below — have your account details ready so we can respond faster.

Team online

Live Chat

Open the chat widget inside your account dashboard. Available during our published support hours for account and terms queries.

Email Support

Send your question to our support address listed in your account settings. We aim to respond within one business day.

Account Help Centre

The Help section inside your account covers common terms questions, withdrawal steps, and how to request account changes.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

Yes. All deposits and withdrawals processed through bKash, Nagad, or Rocket are covered by these terms. The payment method does not change your rights or obligations under the agreement.

No. We notify you through your registered account before any material change takes effect. You have the option to close your account and withdraw your balance if you do not accept the updated terms.

We retain transaction records as required by applicable financial rules. Other personal data is deleted or anonymised once the retention period ends. Contact support to ask what we currently hold.

Reach out via live chat or email support with your account details and the specific clause you are querying. We will review and respond within one business day.

Yes. Access depends on your local law and the regions we currently support. It is your responsibility to confirm that using our lobby is lawful in your location before opening an account.

Submit a data request through email support or the Help section inside your account. Include your registered account details so we can locate and compile your records promptly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.