Reference

How n3on Handles Your Privacy

Your account information, payment details, and browsing activity on n3on are handled with clear rules — what we collect, why we collect it, and how you can request changes.

Account Data ProtectedbKash, Nagad, Rocket Payments CoveredYour Rights, Clearly StatedBangladesh-Focused Policy
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n3on How n3on Handles Your Privacy
PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email at the address listed in your account settings, or through the help centre available from the main menu. We aim to respond to all data requests within a reasonable timeframe. Availability of support channels depends on your region.

Live Chat Open your account dashboard and start a chat session. Our team can handle data access and correction requests directly from there.
Email Support Send your privacy request to the email address shown in your account settings. Include your registered contact detail so we can verify your identity.
Help Centre Find privacy request forms and policy details in the help centre, accessible from the main menu on both mobile and desktop.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Your account security and data integrity are built into how n3on operates day to day. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store raw passwords, and session tokens expire automatically after inactivity on your device.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see how the lobby is used. You can block non-essential cookies in your browser without losing account access.

Data Retention

Active account data is kept while your account is open. After closure, we retain only what financial regulations require. You can request a summary of what we hold at any time.

Your Rights and Requests

You have the right to access your data, correct inaccuracies, and request deletion where law permits. Submit requests via live chat or the email in your account settings.

Common Questions About Your Privacy

Real questions from people using n3on — answered plainly, without legal padding.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to keep your account secure.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with regulators where required by law.

Open a live chat from your account dashboard or email us at the address in your account settings. We will verify your identity and process your request within a reasonable timeframe.

We delete most data when you close your account. We keep transaction records tied to bKash, Nagad, and Rocket payments only for as long as financial regulations in applicable regions require.

Yes. Submit a deletion request through live chat or email. We will remove your data where law permits. Some records may be retained if required by applicable financial or legal obligations.

This policy applies based on your local law and the eligible regions where n3on operates. If local law in Bangladesh restricts access or data rights, those rules take precedence.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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